Overview

Note: This project is under a Non-Disclosure Agreement (NDA). To respect client confidentiality, I can't share specific designs or mockups that aren't already public. The information presented here is a general overview of the process and outcomes.

The Unmanned Space Vehicle Cost Model (USCM) is a web-based cost estimation tool for government agencies and aerospace companies planning unmanned space projects. It uses historical data to forecast expenses, enabling users to search information, generate custom reports, and analyze costs. This comprehensive approach streamlines contract planning for USCM programs throughout their lifecycle.

My two main tasks:

1. Improve the Data Protection Training Module, an interactive learning module with quizzes, to improve user engagement, information retention, and emphasize the importance of data security.

2. Redesign the Work Breakdown Structure (WBS) navigation and filtering system to simplify the creation of custom reports.

Challenge

How can we make USCM's training module and custom reporting tool easier to use by cutting out unnecessary steps and fixing confusing user flows?

Solution

• Carefully studied how the tool was being used and what cost estimators needed

• Conducted 6 user interviews with different levels of experience with the software to understand their challenges with making reports

• Created a clear user flow based on a persona to make custom report-making easier

• Designed reusable parts that work well for different kinds of reports

Conclusion

• Simplified the data training protection module and custom reporting interface without having the development team change much on the backend

• Implemented a design system that ensures consistency and facilitates future feature additions

• Built good relationships with users with feedback sessions and updates

• Established a strong foundation for ongoing improvements in government program cost estimation reporting